Shipping
Shipping Policy
At Home Trends Furniture and Mattress, we are committed to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy below:
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times vary based on your location and the item ordered. Estimated delivery times will be provided at checkout.
- We offer standard shipping across the United States, with estimated delivery times between 5-10 business days, depending on your location.
In-Home Delivery
- For larger furniture items, we offer in-home delivery services to ensure your purchase is safely delivered and placed in the room of your choice. Additional fees may apply based on the delivery location and services requested.
- In-home delivery generally takes 3-5 business days, depending on your location.
Free Shipping
- We offer free shipping on select products. Please check the product page for free shipping eligibility.
Shipping Restrictions
- We currently ship within the continental United States only. Unfortunately, we do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your delivery status.
Damages
- If your order arrives damaged, please contact us immediately at [your customer service email/phone number] with photos of the damage. We will work with you to resolve the issue as quickly as possible.
Lost or Stolen Packages
- Home Trends Furniture and Mattress is not responsible for lost or stolen packages once delivery has been confirmed by the carrier. However, please reach out to us, and we will assist you in filing a claim with the shipping carrier.